Stavi Sol offers accepts returns within the first 7 days of receiving your order for store credit only.
All return shipping costs are the responsibility of the customer.
Any jewelry returned must be unworn and in the original packaging.
If you need to return jewelry, please email us directly at stavisoljewlery@gmail.com with your full name, order number, and reason of return. Please wait for a response from our team prior to mailing back your jewelry to ensure a full refund.
We do not offer returns on our custom and personalized pieces as these are made to order.
Sizing and lengths are listed in each product description, with images included as reference.
If your jewelry piece/s arrive damaged due to shipping please contact us at stavisoljewelry@gmail.com within two days of receiving your order with photos of the damage and reason for contacting us, and we will assist you.
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